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Chroma Maison Design

Sara Trotter

Architectural Paint Color Specialist

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Thank you for exploring Chroma Maison Design. All orders are shipped from Souderton, PA and shipping times may vary based on your location. You’ll receive an email with tracking information once your order ships.
1. General Policy
I create unique art items in small quantities and design aesthetic is subjective to each individual. I strive to provide exceptional products and services in both spheres to my clients and customers. To ensure clarity & consistency, I have established the following No Refunds policy:
2. Services
All sales of services are final. This includes, but is not limited to:
- Consulting Services
- Design Services
- Product Recommendations
- Events and Workshops
3. Cancellations
Once a purchase is made, it cannot be canceled. Please review your order carefully before completing your purchase.
4. Returns
Products are Not Eligible for returns, unless damaged. I take great care in packaging the items to ensure it arrives in perfect condition. However, if you receive a damaged item, please notify me within 3 days of receiving the product to be offered a replacement.
Photos will be required of the damage for verification.
Email at sara@chromamaisondesign.com
Include your name, order number, photos, and a description of the damage within the required time frame.
Please reach out if you have any questions or concerns about this policy.

Sara Trotter

Chroma Maison Design

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